All NHS staff should be able to come to work without fear of violence, abuse or harassment from patients or their relatives. In most cases, patients and their relatives will be appreciative towards those who treat them but a minority of people are abusive or violent towards staff.
Where staff feel threatened or harassed or patients have been physically or verbally abusive, we will follow our Zero Tolerance Policy and write to patients. Incidents may result in removal from the practice list.
Please see our Zero Tolerance Policy for more information.