Repeat Prescriptions

Medications & Eu Exit

Please see document below from the department of health & social care with an update on the supply and medicines and medical products as the UK leaves the EU.

Getting your medicines if there’s a ‘no-deal’ Brexit

How Do I…

Order a repeat prescription

If you are on long-term treatment for any condition, the doctor may make your medicine needs available on a repeat basis, although regular reviews with you will be needed in order for this to continue.

Always use the prescription counterfoil to request repeat medicines. Requests will typically take a period of 48 hours before the prescription is ready for you to collect. Please do not allow yourself to run out of medicines: always make a request at least a week before you do run out, possibly longer at holiday times.

Leave requests in the box at the first floor reception. Certain local pharmacies can organise your repeats for you, in which case you should speak to the pharmacy of your choice. They will tell you if they have an arrangement with Queenswood Medical Practice.

Medicines that have been prescribed to you on a one-off basis cannot be re-issued to you without the authority of a doctor, and you may have to see the doctor in order to obtain further supplies. Some kinds of medicine, for example antidepressants, are not usually placed on repeat and will require a visit or telephone consultation with the doctor before a repeat prescription is agreed. Please ensure that you book a telephone appointment with your usual doctor at least 7 days in advance. If you run out of this medication we will issue an emergency 7 day supply and you will need to book a telephone appointment with your GP before any more will be issued.

Requests for repeat medicines are never taken over the telephone unless you are housebound and we agree that you can do this. This is a safety measure to prevent errors.

We are now part of the Electronic Prescribing Service. Ask someone at the surgery or at any pharmacy of your choice that offers EPS to add your nomination for you. Nomination means you choose a place for Queenswood Medical Practice to electronically send your prescription to. You don’t need a computer to use EPS. For more information please visit

If you are going away for more than 3 months we follow the BMA guidelines:

“The NHS accepts responsibility for supplying ongoing medication for temporary periods abroad of up to three months.  If a person is going to be abroad for more than three months then all that the patient is entitled to at NHS expense is a sufficient supply of his/her regular medication to get to the destination and find an alternative supply of that medication. ”

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Anti-Depressant Medications

Please contact the practice in good time before your medication runs out, a pre-booked telephone appointment is required for each new issue.

If you run out of your medication before an appointment can be scheduled you will be given a 7 day prescription and a routine telephone appointment arranged with your usual Doctor.

Private Prescriptions

If you obtain a prescription from a private consultant, you will be required to obtain your first prescription privately.  Once we receive a letter from the consultant, we will prescribe the medication if it is within our guidelines.  Otherwise we will offer you an alternative which we can prescribe on the NHS.

Non NHS prescriptions

Requesting medication that you are not entitled to on the NHS:  Queenswood Medical Practice Private Prescription Policy

Over the counter medications

Your GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range of minor health concerns. Instead, over the counter medicines are available to buy in a pharmacy or  supermarket in your local community. The team of health professionals at your local pharmacy can offer help and clinical advice to manage minor health concerns and if your symptoms suggest it’s more serious, they’ll
ensure you get the care you need. Please help the NHS to use resources sensibly.

Please find attached link for poster for more information, Click here