To order a repeat prescription please click here
What you need to know
All prescriptions require up to 3 working days to be processed and actioned by a GP or practice pharmacist.
We are part of the Electronic Prescribing Service. Meaning your prescriptions are sent electronically to a pharmacy of your choice. Ask someone at the surgery or at any pharmacy of your choice to add your nomination for you. If you do not have a nominated pharmacy, your prescription can still be sent electronically for any pharmacy to download and dispense for you. For more information please visit:
Requests for repeat medicines are never taken over the telephone unless you are having difficulties communicating with your pharmacist or using IT and we agree that you can do this after discussing with our prescribing team.. This is a safety measure to prevent errors.
We can prescribe a maximum of three months’ supply of regular medication on a single repeat prescription. There are some exceptions to this which include, strong pain killers, medication that could be addictive or abused and mental health medication. These are typically issued as monthly repeat prescriptions. A prescription for oral contraception can be issued for up to 6months to 1 year, as long as patients are stable. We have a separate policy for mental health prescriptions.
All patients on repeat prescriptions will need to have minimum, yearly medication reviews to ensure we are prescribing your medicines safely and efficiently. Failure to have a review can delay your prescriptions or disrupt your supply.
Some medications require patients to have regular monitoring (either blood tests or clinical assessments). Your clinician has to be confident these monitoring requirements have been met before reissuing your repeat prescription; this is to ensure we are prescribing your medication safely and appropriately. If your monitoring requirements have not been met, this could result in delays or disruption to your repeat prescriptions.
Things you can do to help us, help you:
- Only request medication you need
- Ordering your repeats in a timely manner. Requests will typically take a period of 3 working days before the prescription is ready for you to collect. Please DO NOT wait until you are running out, or have run out of medication before re-ordering; always make a request at least a week before you are due to run out.
- Responding promptly to requests for blood tests and clinical reviews
Going on holiday?
If you are going away for more than 3 months we follow the BMA guidelines:
“The NHS accepts responsibility for supplying ongoing medication for temporary periods abroad of up to three months. If a person is going to be abroad for more than three months then all that the patient is entitled to at NHS expense is a sufficient supply of his/her regular medication to get to the destination and find an alternative supply of that medication. ”
This means; if you are travelling abroad for less than 3 months, we will provide a prescription for your medications, to cover the period you will be away, as long as it is safe to do so. For some medications that require frequent monitoring, it may not be safe to do so, in which case a prescription may not be issued or a shorter supply may be issued instead.
If you are travelling abroad for more than 3 months, you will be prescribed enough medication to allow you to reach your destination and make alternative arrangements at your destination. In these circumstances you will be prescribed up to 3 months’ supply, where safe to do so.
Patients or relatives should not request medication for themselves while they are abroad as this constitutes as NHS fraud.
Mental health medications
Prescriptions for anti-depressants and anti-psychotics are not placed on repeat prescription and patients are required to have a review (either telephone or face to face) with their GP before a prescription can be re-issued. This is so we can make sure your medication is the best suited for you and pick up on any issues you may be having. Please make sure you book your appointment for review at least 14 days before your medication is due to run out.
This allows your clinician to issue 3 monthly prescriptions for up to one year. Meaning you wouldn’t need to request regular repeats from us. This is pre-approved for patients that are very stable on their regular medication. For more information on repeat dispensing, or to find out if you are eligible please discuss with your pharmacist.
Prescribing of over-the-counter items
Our practice follows NHS guidance on conditions for which over the counter items should not routinely be prescribed in primary care. Prescriptions for conditions that are self-limiting or require self-care (including vitamins, minerals or probiotics) will not be regularly issued by your GP. For more information please visit the NHS website and read this leaflet for more information.
Non NHS prescriptions
Requesting medication that you are not entitled to on the NHS: Queenswood Medical Practice Private Prescription Policy