Correct use of Practice emails

Please can i remind all patients of the correct use for sending emails to the practice email account “[email protected]” – this is only for Repeat Presciptions and “non-urgent” general enquiries and not for requests to speak to/see a GP or for any clinical care questions

e-Consult is the portal on this website to use for all “non-urgent” requests for clinical help, information or assistance and for acute or non-routine prescription requests.

All staff at Queenswood work extremely hard on behalf of the near 23000 patients we care for and regrettably, emails sent to the wrong address for the wrong request will not be actioned.